We've been using Shoretel for 5+ years and have upgraded hardware once (off of Win2003 about 6 months ago). We're currently on build 19.43.1700.0 (14.2 I believe).
It takes many minutes to run even a simple report either on the server itself or at the end-user's desk. Is there anything we can do to speed that up?
My only thought so far is to purge old database records...I've never done that (I have no idea if that's regular maintenance I've just been not doing).
Any help would be greatly appreciated. This is driving team managers crazy.
Thanks!
It takes many minutes to run even a simple report either on the server itself or at the end-user's desk. Is there anything we can do to speed that up?
My only thought so far is to purge old database records...I've never done that (I have no idea if that's regular maintenance I've just been not doing).
Any help would be greatly appreciated. This is driving team managers crazy.
Thanks!
