Can anybody test this scenario for me?
I have a couple of places with this problem and I am trying to get to the bottom of it.
Incoming call from a SIP trunk answers fine to any type of phone.
If you do a consultative transfer to a 930D extension then there is no audio heard from the 930D to the external caller.
If you do a blind transfer then it's OK.
If you do a consultative transfer to any other kind of handset then there is two way audio when the transfer is completed.
My setup is ShoreTel 14.2 with an Audiocodes M500 terminating on a 1/2 width SG with ports configured using SIP with Media Proxy.
I have a couple of places with this problem and I am trying to get to the bottom of it.
Incoming call from a SIP trunk answers fine to any type of phone.
If you do a consultative transfer to a 930D extension then there is no audio heard from the 930D to the external caller.
If you do a blind transfer then it's OK.
If you do a consultative transfer to any other kind of handset then there is two way audio when the transfer is completed.
My setup is ShoreTel 14.2 with an Audiocodes M500 terminating on a 1/2 width SG with ports configured using SIP with Media Proxy.