Let me start with the obligatory "I'm new to Mitel Connect". I'm sure this is something incredibly simple. I have an organization that is having a problem with call forwarding. When they manually enable call forwarding to their cell phones, the calls go to voicemail instead of being forwarded.
Is there some kind of global setting I'm not seeing in Director that would fix this? (It apparently USED to work, but nobody is sure what, if anything was changed.) I'm guessing there has to be something that has changed globally since it used to work for everybody and now it's broken in the same way for everybody.
Is there some kind of global setting I'm not seeing in Director that would fix this? (It apparently USED to work, but nobody is sure what, if anything was changed.) I'm guessing there has to be something that has changed globally since it used to work for everybody and now it's broken in the same way for everybody.
