How to ring an OSE (off system extension) in a Hunt Group?
Customer has a 3rd party 911 dispatch system that we have setup SIP Tie Trunks too. Extension to Extension calls work fine. Setup 2 users respectively to match the 3rd party OSE destinations using External Assignment to ring them in a Hunt group. The calls ring across the SIP Tie trunk but disconnect after answering. Same affect if you call the new ShoreTel ext direct that is set for External Assignment. Tried playing with SIP Profiles, codecs and ext assignment options. Any thoughts on how to ring an OSE in a Hunt Group? I am having no luck finding any info. The system is currently on an old 14.2 build and being upgraded to Connect in the next couple weeks.
Thank you in advance!
Customer has a 3rd party 911 dispatch system that we have setup SIP Tie Trunks too. Extension to Extension calls work fine. Setup 2 users respectively to match the 3rd party OSE destinations using External Assignment to ring them in a Hunt group. The calls ring across the SIP Tie trunk but disconnect after answering. Same affect if you call the new ShoreTel ext direct that is set for External Assignment. Tried playing with SIP Profiles, codecs and ext assignment options. Any thoughts on how to ring an OSE in a Hunt Group? I am having no luck finding any info. The system is currently on an old 14.2 build and being upgraded to Connect in the next couple weeks.
Thank you in advance!
